Terms of Service

Last updated: October 17, 2026

Welcome to ROARA! This website is operated by ROARA LLC. Throughout the site, the terms “we,” “us,” and “our” refer to ROARA LLC.

By accessing our website or purchasing from our store, you agree to these Terms of Service, subject to applicable law.

1. About ROARA

ROARA is a children's clothing brand dedicated to helping the next generation grow up loving their curls and embracing their natural beauty.

Our website provides information about our products and allows customers to purchase clothing and accessories.

2. Products and Availability

We make every effort to accurately display our products, including colors, sizes, descriptions, and pricing.

However, colors may appear slightly different depending on your screen settings.

All products are subject to availability. Because ROARA releases products in limited quantities, we cannot guarantee that every item will remain in stock.

We reserve the right to limit quantities or discontinue products at our discretion, subject to applicable law.

3. Orders and Payments

By placing an order, you agree to provide accurate and complete billing, shipping, and contact information.

Prices are displayed in U.S. dollars unless otherwise indicated. Applicable taxes and shipping charges are calculated and displayed during checkout.

We reserve the right to refuse or cancel orders for legitimate reasons, including suspected fraud, payment issues, or inventory errors. If an order is canceled after payment has been collected, any amount paid for the canceled items will be refunded.

4. Shipping and Delivery

Orders are generally processed within 2–3 business days, excluding weekends and holidays.

Estimated standard shipping transit time is 3–5 business days after shipment for eligible domestic orders.

Delivery dates are estimates and are not guaranteed.

Please review our Shipping Policy for additional information about shipping rates, processing times, tracking, and delivery.

5. Returns and Refunds

ROARA accepts eligible return requests within 14 days of delivery.

Items must meet the conditions outlined in our Return & Refund Policy.

Please review that policy for complete information about eligibility, return shipping, refunds, and exchanges.

6. Promotions and Discounts

Promotional discounts are subject to their stated terms, including eligibility requirements, expiration dates, and usage limits.

Discount codes may not be combined with other offers unless expressly permitted.

We reserve the right to modify or discontinue promotions, subject to applicable law and any commitments already made to customers.

7. Intellectual Property

All original ROARA branding, logos, designs, illustrations, photographs, and website content are owned by ROARA LLC or used with permission.

These materials may not be reproduced, distributed, or used commercially without appropriate authorization.

8. Acceptable Website Use

Customers agree not to use our website for fraudulent, unlawful, or unauthorized activities.

You may not attempt to interfere with the website's security, functionality, or operation.

9. Third-Party Services

Our online store is powered by Shopify and may use third-party services for payment processing, shipping, and other business operations.

Certain services may be subject to their providers' own terms and privacy practices.

10. Website Information

We make reasonable efforts to keep website information accurate and current. However, occasional errors or technical interruptions may occur.

We may correct inaccuracies in product information, pricing, or availability, subject to applicable law.

11. Limitation of Liability

To the extent permitted by applicable law, ROARA LLC is not responsible for indirect or consequential losses arising from the use of our website.

Nothing in these Terms of Service excludes or limits liability or consumer rights that cannot lawfully be excluded or limited.

12. Changes to These Terms

We may update these Terms of Service periodically. Any changes will be posted on this page with an updated revision date.

Changes will not retroactively remove rights that customers already have under applicable law.

13. Governing Law

These Terms of Service are governed by the applicable laws of the Commonwealth of Pennsylvania and the United States, without limiting any mandatory protections available to consumers in their jurisdiction.

14. Contact Information

For questions about these Terms of Service or your order, please contact:

ROARA LLC

Email: hello@roaraworld.com